Our Speakers

Speakers

Electronic Manufacturing, Industrial Engineering

Amanda Moore, Head of IT, Customer Solutions, Support & Field Service at Schneider Electric Schneider Electric Logo

Amanda Moore

Head of IT, Customer Solutions, Support & Field Service
Schneider Electric

Kim Fenrich, Industrial Automation Service Product Manager - Simulation Technologies at ABB

Kim Fenrich

Industrial Automation Service Product Manager - Simulation Technologies
ABB

Drey Taylor, Director, Field Service at Acuity Brands Lighting Acuity Brands Lighting Logo

Drey Taylor

Director, Field Service
Acuity Brands Lighting

Lien A. Randle, Senior Director, Contracts, Training and Development at Mitsubishi Electric Mitsubishi Electric Logo

Lien A. Randle

Senior Director, Contracts, Training and Development
Mitsubishi Electric

Ray Caul, Head of Retail Solutions and Operations at Fujitsu Ltd. Fujitsu Ltd. Logo

Ray Caul

Head of Retail Solutions and Operations
Fujitsu Ltd.

Construction, Heavy Machinery

Cincinnati Incorporated Logo

Greg Wilson

Director of Service
Cincinnati Incorporated

Paul Hatfield, Director, Product Support and Field Service, Aftermarket Solutions- AG at CNH Industrial CNH Industrial Logo

Paul Hatfield

Director, Product Support and Field Service, Aftermarket Solutions- AG
CNH Industrial

Mike Dixon, Service Support Manager at Hitachi Construction Machinery Loaders America Inc. Hitachi Construction Machinery Loaders America Inc. Logo

Mike Dixon

Service Support Manager
Hitachi Construction Machinery Loaders America Inc.

Aerospace and Defense

Paul Oliver, Vice President, Customer Services at Airbus Airbus Logo

Paul Oliver

Vice President, Customer Services
Airbus

Joe Eltman, Senior Manager, Commercial Global Sustainment at Sikorsky Aircraft Sikorsky Aircraft Logo

Joe Eltman

Senior Manager, Commercial Global Sustainment
Sikorsky Aircraft

Josef Kreigmair, Representative Production Turbine Blade / Structure Castings at MTU Aero Engines AG MTU Aero Engines AG Logo

Josef Kreigmair

Representative Production Turbine Blade / Structure Castings
MTU Aero Engines AG

Information Technology Services, Computer Networking

Laura McCarty, Senior Director CX at Cisco Cisco Logo

Laura McCarty

Senior Director CX
Cisco

Michelle Vaccarello, VP Shared Services at Ricoh Americas

Michelle Vaccarello

VP Shared Services
Ricoh Americas

Sophia Williams, VP and General Manager, Telecom and Technology Business Unit at NCR NCR Logo

Sophia Williams

VP and General Manager, Telecom and Technology Business Unit
NCR

Charles Hughes, Chief Operating Officer at High Wire Networks High Wire Networks Logo

Charles Hughes

Chief Operating Officer
High Wire Networks

Telecommunications:

Kathleen Hayes, Senior Director, Operations Strategy at Charter Communications Charter Communications Logo

Kathleen Hayes

Senior Director, Operations Strategy
Charter Communications

Wes Vurma, Director, Business Intelligence at Bell Canada Bell Canada Logo

Wes Vurma

Director, Business Intelligence
Bell Canada

Anurag Bhatnagar, Senior Director – Software Engineering, Hughes Network Systems at Hughes Network Systems Hughes Network Systems Logo

Anurag Bhatnagar

Senior Director – Software Engineering, Hughes Network Systems
Hughes Network Systems

Medical Devices, Biotech

Bart Talloen, Vice President Supply Chain Strategy at Johnson & Johnson Johnson & Johnson Logo

Bart Talloen

Vice President Supply Chain Strategy
Johnson & Johnson

Sultan Aziz, Senior Director, Product Supply Strategy Management at Johnson & Johnson Johnson & Johnson Logo

Sultan Aziz

Senior Director, Product Supply Strategy Management
Johnson & Johnson

Rick Brandl, Senior Director of Global Service Solutions at Medtronic Medtronic Logo

Rick Brandl

Senior Director of Global Service Solutions
Medtronic

Kevin Derr, Head of Data Analytics and Chief Security Officer at Auris Health Auris Health Logo

Kevin Derr

Head of Data Analytics and Chief Security Officer
Auris Health

Bob Mumper, Senior Director, Head of Southeast Field Service at Siemens Healthineers Siemens Healthineers Logo

Bob Mumper

Senior Director, Head of Southeast Field Service
Siemens Healthineers

Byron Clark, Vice President- North America Field Service Operations at 3M Health Care, Medical Solutions Division 3M Health Care, Medical Solutions Division Logo

Byron Clark

Vice President- North America Field Service Operations
3M Health Care, Medical Solutions Division

John Wise, Director of Technical Services at Eppendorf North America Eppendorf North America Logo

John Wise

Director of Technical Services
Eppendorf North America

Sarah Wright, Director, Global Customer Support at ResMed ResMed Logo

Sarah Wright

Director, Global Customer Support
ResMed

Stan Porchia, Director, Field Service Operations Canada at Swisslog Healthcare Swisslog Healthcare Logo

Stan Porchia

Director, Field Service Operations Canada
Swisslog Healthcare

Kelly O’Neal, Director of Service at Monteris Medical Monteris Medical Logo

Kelly O’Neal

Director of Service
Monteris Medical

Bradley Devine, Senior Director of Operations, IV Solutions at Omnicell Omnicell Logo

Bradley Devine

Senior Director of Operations, IV Solutions
Omnicell

Omnicell Logo

Luca Sancisi

Senior Manager – Implementation
Omnicell

Ross Brewer, National Service Director at Belimed Belimed Logo

Ross Brewer

National Service Director
Belimed

Steve Meyers, Regional Field Support Leader, Diagnostics at IDEXX IDEXX Logo

Steve Meyers

Regional Field Support Leader, Diagnostics
IDEXX

Michael Queen, Director, Global Customer Support at Luminex Corporation Luminex Corporation Logo

Michael Queen

Director, Global Customer Support
Luminex Corporation

Nader Bayani, Senior Director, Service & Support at Fluidigm Corporation Fluidigm Corporation Logo

Nader Bayani

Senior Director, Service & Support
Fluidigm Corporation

Manny DeLaRosa, Southeast Region Service Manager at Lumenis Inc Lumenis Inc Logo

Manny DeLaRosa

Southeast Region Service Manager
Lumenis Inc

Printing, Imaging and Optical Products

Allen Filson, Director, Professional Services at Canon Solutions America Canon Solutions America Logo

Allen Filson

Director, Professional Services
Canon Solutions America

Commercial, Residential and Facility Services:

Brian Frye, Director, Service Field Operations at Otis Elevator Otis Elevator Logo

Brian Frye

Director, Service Field Operations
Otis Elevator

Dan Kelly, Director, Field Service at Hunter Douglas Hunter Douglas Logo

Dan Kelly

Director, Field Service
Hunter Douglas

Stacy Sherman, Director, Customer Experience and Employee Engagement at Schindler Elevator Corporation Schindler Elevator Corporation Logo

Stacy Sherman

Director, Customer Experience and Employee Engagement
Schindler Elevator Corporation

Dot Mynahan, Executive Director, Field Operations at Otis Elevator Otis Elevator Logo

Dot Mynahan

Executive Director, Field Operations
Otis Elevator

Mike McElrath, President at EMCOR Facilities Services EMCOR Facilities Services Logo

Mike McElrath

President
EMCOR Facilities Services

Refrigeration Systems, HVAC, Plumbing:

Greg Parker, Director of Services at Thermo King Thermo King Logo

Greg Parker

Director of Services
Thermo King

Vince Canino, President & COO at Smardt Chiller Group Inc. Smardt Chiller Group Inc. Logo

Vince Canino

President & COO
Smardt Chiller Group Inc.

Brad Haeberle, Vice President, Solutions and Services, Building Technologies Division at Siemens Siemens Logo

Brad Haeberle

Vice President, Solutions and Services, Building Technologies Division
Siemens

Energy, Oil & Gas, Renewables:

Edward Morris, Head of Digital Marketing, Generation Service at Siemens Energy Siemens Energy Logo

Edward Morris

Head of Digital Marketing, Generation Service
Siemens Energy

Carlos M. Gomez, Regional Services Executive, North America at Baker Hughes, a GE Company Baker Hughes, a GE Company Logo

Carlos M. Gomez

Regional Services Executive, North America
Baker Hughes, a GE Company

Utilities:

Syd Briggs, General Manager at Steele-Waseca Cooperative Electric Steele-Waseca Cooperative Electric Logo

Syd Briggs

General Manager
Steele-Waseca Cooperative Electric

Diana Bricknell, Director, Electric Transmission Operations at Pacific Gas & Electric Company Pacific Gas & Electric Company Logo

Diana Bricknell

Director, Electric Transmission Operations
Pacific Gas & Electric Company

Consumer Goods & Electronics:

Jamie Beck, Vice President, National Field Service Operations at Peloton Peloton Logo

Jamie Beck

Vice President, National Field Service Operations
Peloton

Steven Zannos, Senior Director, Customer Care at Electrolux Major Appliances NA Electrolux Major Appliances NA Logo

Steven Zannos

Senior Director, Customer Care
Electrolux Major Appliances NA

Food & Beverage, Restaurant Equipment:

Kevin Hilbert, CFSP, Manager of Technical Services – North America at Henny Penny Henny Penny Logo

Kevin Hilbert

CFSP, Manager of Technical Services – North America
Henny Penny

Darlene Gabbard, Director of Technical Services at Henny Penny Henny Penny Logo

Darlene Gabbard

Director of Technical Services
Henny Penny

Gaming Industry:

David D. Douglas, VP Service Management at Scientific Games Scientific Games Logo

David D. Douglas

VP Service Management
Scientific Games

Equipment Contracting and Third Party Field Service:

Pete Wayne, Chief Information Officer at Oscar W. Larson Oscar W. Larson Logo

Pete Wayne

Chief Information Officer
Oscar W. Larson

Industry Associations, Market Research & Academics:

Bill Pollock, President & Principal Consulting Analyst at Strategies For Growth Strategies For Growth Logo

Bill Pollock

President & Principal Consulting Analyst
Strategies For Growth

2020 Event Partners

Marne Martin, President of IFS Service Management at IFS IFS Logo

Marne Martin

President of IFS Service Management
IFS

Event Director

Antonia Kay, Field Service Portfolio Director at WBR WBR Logo

Antonia Kay

Field Service Portfolio Director
WBR


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