Dr. John Chrisentary

In this thought-provoking panel discussion, industry experts will delve into one of the most critical decisions facing field service organizations – whether to build customized systems in-house or leverage third-party partners. The debate between building and buying systems to support field service operations is multifaceted, encompassing factors such as cost, customization, scalability, and long-term sustainability. Join our panel of seasoned professionals as they share insights, best practices, and real-world experiences to guide organizations in making informed decisions that align with their unique needs and strategic goals. Key Takeaways:

• Understanding the key considerations in the Build vs Buy decision for field service systems.
• Insights into the pros and cons of in-house development and third-party solutions.
• Strategies for cost management, customization, scalability, and security in both scenarios.
• Real-world examples and lessons learned from successful implementations.
• ROI and Cost Considerations
• Scalability and Future-Proofing

Need more insight on a specific topic? Were you not able to attend all the sessions on the program you meant to? This session is for you. Join this session to get insight on any of your remaining questions that you still need addressed. Our panel of service leaders will take questions on any topics still on your checklist. This is your last chance to return to the office with the insights you came to dig deeper into. We’ll send you on your way with a head-full of actionable ideas and strategies, until we meet again!