Field Service East 2026 | The Service & Support Conference

The future of service is bigger than the field. Learn what it takes to grow teams that last, adopt tech with less headaches, and turn service into a revenue driver.

Voices of the Next Era of Service

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Have honest conversations with Service Directors and Aftermarket leaders about what’s working, what’s not, and how they course corrected.

Showkot Hassan

Global Head of Service
Omron

Lisa Ferlita

VP, Service, Americas
Oxford Instruments

Naimish Rajyaguru

National Service Head
Symphony Limited

Rob Van

VP, Service
Envelop

Paul McDermott

Senior Director, Technical Service & Product Complaint Management
Fresenius Kabi USA

Jason Scales

Senior Director, Service Training
STERIS

Gabriel Gomez

Director, Services, Americas
Biotage

Steven Nava

Senior Director, Service & Support
LGC

Go Beyond

Trusted by Thousands
of Companies
For Over 20 Years

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Why Field Service Next

PEOPLE

Go Beyond Staffing
Grow a Workforce That Stays

PEOPLE

Go Beyond Staffing
Grow a Workforce That Stays

Technician shortages aren’t going away. Learn from leaders who are recruiting differently, developing career paths, and creating workplaces that keep top talent engaged.

PROCESS

Go Beyond Workflows
Build Systems That Scale

PROCESS

Go Beyond Workflows
Build Systems That Scale

Your processes shouldn’t be getting you stuck. Join real-world case studies where leaders are aligning service, sales, and operations to break silos and provide a consistent customer experience every time.

TECHNOLOGY

Go Beyond Pilots
Make Technology Stick

TECHNOLOGY

Go Beyond Pilots
Make Technology Stick

AR, IoT, and AI mean nothing if they never leave the test environment. See how to move from test to reality in the AI Advisory Lab and exclusive Site Tours that showcase service technology in action.

Field Service Community in Numbers

Seniority Job Function Buying Power

5%

C-Level/President

47%

SVP/VP/Director

38%

Senior Manager/Manager

10%

Specialist/Analyst

36%

Service

26%

Operations

15%

Development

10%

Support

13%

Tech

41%

Over $5B

27%

$1B-$5B

16%

$250m - $1B

16%

$100m - $250m

Testimonials

Field Service is the place to go to a real pulse on not only what’s happening in the industry, but what’s changing in the future.

Jarret Williams

Service Field Engineer
Amazon

1/3

I’ve walked away with not only new strategies and insights but also real connections that I can apply immediately in my work.

Josh Holland

Director of Business Development and Enablement
Perfect Vision

2/3

The Field Service event in Orlando was excellent. Great content, engaging, great speakers and valuable networking opportunities. Truly time well spent.

Alberto Morales

National Director of Service
EnerSys

3/3

Share The Knowledge

SEE ALL RESOURCES

Fuel your thinking with our curated collection of videos, webinars, whitepapers, and newsletters—smart content for curious professionals.

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Invest 3 days now and save months of trial and error later. Register by March. 31 and Save $1000

Voices of the Next Era of Service

Showkot Hassan

Lisa Ferlita

Naimish Rajyaguru

Rob Van

Paul McDermott

Jason Scales

Gabriel Gomez

Steven Nava

Go Beyond

THE SKILLS GAP

COMPLIANCE

DISPATCH

PILOT PROGRAMS

PROFIT PROTECTION

Trusted by Thousands of Companies For Over 20 Years

Why Field Service Next

PEOPLE

PEOPLE

PROCESS

PROCESS

TECHNOLOGY

TECHNOLOGY

Field Service Community in Numbers

5%

C-Level/President

47%

SVP/VP/Director

38%

Senior Manager/Manager

10%

Specialist/Analyst

36%

Service

26%

Operations

15%

Development

10%

Support

13%

Tech

41%

Over $5B

27%

$1B-$5B

16%

$250m - $1B

16%

$100m - $250m

Testimonials

Jarret Williams

Josh Holland

Alberto Morales

Share The Knowledge

Industry Reports

Webinars

Newsletter

Blog

Check Out More Events

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Invest 3 days now and save months of trial and error later.
Register by March. 31 and Save $1000

Trusted by Thousands
of Companies
For Over 20 Years