Field Service East 2024

August 13 - 15, 2024

JW Marriott Orlando Bonnet Creek Resort & Spa, FL

We’ve Been Doing This From The Start!

We launched Field Service in 2002 and have been dedicated to supporting the growth of the service industry ever since. What started off as 100 people in a room discussing the future of service has become 500 senior-level service executives being inspired while learning and developing their company as well as their careers.

“Field Service was a great conference! The speakers, panel members and round table participants were insightful and presented thought-provoking material which will help all of us stay on the cutting edge of service excellence. It was a good opportunity to network with peers and suppliers from throughout North America. I will definitely be back.” – Vice President Service, Gerber Scientific

How Do We Do It?

Worldwide Business Research LLC, the organizers of Field Service, is a full service conference production company - our core area of expertise. Other event companies also have publications, online portals, and sometimes outsource their conferences, but we ensure that what you get from us is coming directly from us. From concept to delivery, we put together everything that comes with running the event. Not many companies can claim this.

At Field Service, whether it’s an interactive roundtable discussion, case study presentation, panel, or one-on-one Q&A, you’ll have the chance to get the solutions you are looking for. You will receive targeted, niche learning opportunities throughout the conference.

We Are Unique

The Networking: Field Service is focused on providing you with as many new connections as possible. Through fun and interactive networking with every part of the industry you will expand your community with the right people that will help your company and develop your career.

The Content: is what sets Field Service apart from our competitors. We spend six months conducting research and developing the program. Content is guided by this research, as well as our Advisory Board, to ensure the conference reflects the latest trends and hottest topics in the industry. If you have a pain point, we have it covered.

The Venue: Field Service is always held at a top tier resort versus a convention center. At lunchtime, you’ll receive a full, three-course sit down meal. You’ll be treated as a VIP every minute. In short, we make sure you are educated and pampered at our events.

Customer Service: Our staff onsite are knowledgeable about the event and the industry. They know what you need and where you can get it. That’s because the Field Service staff is the event staff. WWe don’t hire temps and part timers to run the show, because the event is our business and delivering a great experience for you is imperative.

If you are interested in quality interactions, content that is specific to your business needs and networking with your peers, attending Field Service is the best investment you can make. Guaranteed

Check Out Our Portfolio

In addition to Field Service Amelia Island, we run cross-industry events on the West Coast, a medical-specific event in California, and in Europe.

Our Event Team


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Program director

Nicholas Lagonia
Producer

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Sponsorship / Exhibition

Alex Cherkovets
Sponsorship Director

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Marketing & Media Partnerships

Lena Jawdat
Marketing Manager

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Group Discounts & Sales

Mimi Fox
Delegate Sales Manager

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Onsite Logistics

Bridget Johnston
Meeting Planner

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Customer Service

Delnaz Bhopti
Head of Customer Service

To inquire about sponsorship opportunities, please contact our sales team

For all other inquiries, please contact the event team

Our Sponsors: