PJ Fernandez

Innovation & Incubation Director Schneider Electric

Within Schneider Electric's Global Services Line of Business, PJ leads the incubation of an automated, digital partner dispatch platform. He brings a passion for implementing innovative technology solutions in the commercial, industrial and utility space. PJ has been with Schneider Electric since 2018 and has over 18 years of Electrical and Power industry experience with tech startups and large global corporations. He has held several key roles in Strategic Account Management, Business Development, Sales Engineering, Product Launch and Marketing for Schneider Electric, ABB, Bit Stew Systems (by GE Digital) and Systems With Intelligence. PJ received a BS in Mechanical Engineering from Virginia Tech and resides in the Houston, TX area.

Day 2: Exploring Service Business Model & Value Creation: Mastering Service Contract Execution

4:55 PM Fireside Chat: A Seamless Transition: Legacy System Integration in Field Service Management

Legacy systems hold critical historical data but lack agility. By integrating IoT and AI, organizations can reduce travel costs by 15-30%, improve first-time fix rates, and turn field service teams into proactive problem-solvers. This session explores how organizations can modernize legacy field service systems by integrating IoT, AI, and real-time diagnostics to eliminate inefficiencies, reduce costs, and enhance customer satisfaction. Attendees will learn how to bridge outdated systems with modern tools to achieve seamless data flow, predictive maintenance, and dynamic resource allocation-transforming aging infrastructure into strategic assets. Join our panelists as they share their expertise and real-world experiences in transforming field service operations for the digital age.

Key Takeaways:

Integrate IoT sensors with legacy systems to enable real-time tracking and predictive maintenance
Leverage AI analytics to prioritize high-risk assets and optimize technician dispatch
Empower customers with self-service portals and real-time diagnostics to build trust and reduce downtime

Check out the incredible speaker line-up to see who will be joining PJ.

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