Hollie Breeden

As EDF Power Solutions continues to lead North America’s energy transition, ensuring technician safety and operational efficiency across wind and solar assets is critical. This session will showcase how EDF's Power Solutions Asset Optimization team deployed SAP Field Service Management (FSM) to digitize field operations, eliminate paperwork, and improve technician experience. Learn how EDF achieved a projected 5-year NPV of $7.1M, reached over 85% technician adoption, and embedded smart digital forms and Safe Work Packages—all integrated with SAP ERP. Get practical insights on deployment strategy, user engagement through side-by-sides, and early AI use cases.

Additionally, we will explore the technology, innovation, and AI roadmap helping to power the transformation to unlock new levels of field service excellence.