Ashley Hoffman

In an era where service revenue increasingly drives profitability, organizations face critical challenges in aligning isolated departments, harmonizing data ecosystems, and embedding customer insights into revenue strategies. Join our expert panelists- Jim, Ashley, Jatin, and Doug while they discuss how leaders across industries are breaking down barriers between finance, operations, sales, and service teams to unlock hidden revenue potential. Drawing on decades of collective experience in HVAC, medical imaging, industrial automation, and global service delivery, they will reveal actionable frameworks to transform service from a cost center to a profit engine.

Key Takeaways:

• Implement a holistic revenue alignment strategy that integrates service offerings with overall business objectives to drive growth and profitability.
• Foster cross-departmental collaboration and communication to break down silos and create a unified approach to service revenue management.
• Leverage data analytics and customer insights to optimize service offerings, pricing strategies, and delivery models for improved revenue performance.