Corrie Pruneske

The session explores effective strategies and technologies to enhance information flow within service teams. It addresses the challenges of knowledge silos, discusses innovative tools for seamless collaboration, and highlights best practices for fostering a culture of continuous learning and knowledge exchange.

Key Takeaways:

• Implement AI-powered knowledge platforms to centralize information and enhance accessibility across teams.
• Foster a culture of open communication and collaboration through leadership advocacy and recognition programs.
• Utilize mobile-friendly tools and integrations to facilitate real-time knowledge sharing for field service technicians.