Karpagam "Kay" Narayanan

CEO Ascendo AI

Karpagam “Kay” Narayanan is an accomplished technology executive, entrepreneur, and board leader with over two decades of experience driving innovation in enterprise software and AI. She is the founder and CEO of Ascendo.ai, a company delivering AI-powered agents for complex B2B service and support environments.

Previously, she co-founded Paloras, which was acquired by Amazon’s Lab126. Kay has been recognized among the Top 100 Women-Owned Businesses in the Bay Area and honored by Forbes and CIO Review for her leadership in high-growth software ventures. She was the first female board member of TiE Silicon Valley, served as an angel investor with the TiE Angels—a Top 20 angel fund—and is a long-time advocate for STEM education through Girl Scouts, Maker Faire, and regional robotics programs

Day 2: Exploring Service Business Model & Value Creation: Mastering Service Contract Execution

11:25 AM Technology and Partner-Led Roundtables

Table #1- From AI Strategy to Success: Transforming Field Service with Turn-by-Turn Resolutions

Brian Bachofner, VP Product Marketing, Neuron7.ai

Table #2- AI-Driven Decision Intelligence for Optimized Field Service Productivity and Efficiency

Dhruv Desai, Solutions Consultant, Circuitry.ai

Mark Hessinger, Field Service Global Leader

Table #3- Adding the ‘P’ to Your P&L: How Unified Service & Aftermarket Drive Predictable Growth

Karo Sadowicz, Director of Product Marketing, Syncron

Table #4- Field Service Modernization: How do you stack up against your peers?

Brett Buresh, Field Service Leader Senior Manager, Deloitte Consulting LLP

Table #5- AI Agents as your Service teammate

Kay Narayanan, CEO, Ascendo.AI

Table #6- - Mentor in the Machine: How AI Amplifies Field Service Mastery

Greg Lush, VP Field Service Innovation, Calian

Check out the incredible speaker line-up to see who will be joining Karpagam "Kay".

Download The Latest Agenda