Greg Parker

Director of Services Thermo King

Greg Parker is the services Director for Thermo King North America.  Greg is a strategic leader responsible for developing the program to enable dealer service performance improvement, growing the service offer portfolio and commercializing a portfolio of refrigeration unit data-enabled capabilities that elevate dealer service levels for the overall Thermo King North American dealer network.  The Thermo King Dealer network consists of more than 185 independently owned sales and service locations, 1,000 factory-certified technicians and over 500 mobile service vehicles covering North America

Greg Parker began his career as an electrical engineer in 1996 working for Hussmann. He served at Hussmann as a product manager, factory leader, and services leader for the southeast region responsible for transforming struggling sales branches to sustainable profitable growth operations before progressing to service operations leader for Trane in 2011.  During his tenure at Trane, Greg served as an as operations leader, customer care and education leader, and Portfolio leader for services North America.  

Greg holds a bachelor’s degree in electrical engineering from Auburn University and a master’s degree in business administration from Indiana University’s Kelley School of Business.  He and his family live in Sand Rock, Alabama and enjoys spending time coaching softball and watching college football.