Field Service East 2024

August 13 - 15, 2024

JW Marriott Orlando Bonnet Creek Resort & Spa, FL

Jim Rivest

Vice President of Support Services North/South America Screen GP Americas

Jim Rivest is Senior Customer Service leader experienced at driving service revenue and margin by providing Service Solutions for production equipment, precision instrumentation, production software and associated IT systems primarily in the Print Industry. Diverse environments include start up, rapid growth, disruptive technologies as well as multinational organizations. Proven track record for consistently delivering margin, and customer satisfaction improvements year over year. Known for unifying Service Organizations of all sizes dispersed across wide geographies. Skilled at building and fostering strong collaborative teams through proactive employee engagement.

As a trusted adviser, and through strong moral character, and work ethic, Jim has been successful at building strong, capable Service Organizations from the ground up on multiple occasions

Day 2: August 14th, 2024

2:45 PM Panel: Workforce Optimization: How to Leverage Tools and Strategies to Keep Your Workforce Engaged

In today’s dynamic and competitive work environment, keeping your workforce engaged is essential for achieving success. Engaged employees are more productive, innovative, and committed to organizational goals. This session focuses on workforce optimization, exploring effective tools and strategies to boost engagement and maximize your team’s potential.

Check out the incredible speaker line-up to see who will be joining Jim.

Download The Latest Agenda