August 25 - 27, 2025
JW Marriott Orlando Grande Lakes, FL
Jim Rivest is Senior Customer Service leader experienced at driving service revenue and margin by providing Service Solutions for production equipment, precision instrumentation, production software and associated IT systems primarily in the Print Industry. Diverse environments include start up, rapid growth, disruptive technologies as well as multinational organizations. Proven track record for consistently delivering margin, and customer satisfaction improvements year over year. Known for unifying Service Organizations of all sizes dispersed across wide geographies. Skilled at building and fostering strong collaborative teams through proactive employee engagement.
As a trusted adviser, and through strong moral character, and work ethic, Jim has been successful at building strong, capable Service Organizations from the ground up on multiple occasions
Check out the incredible speaker line-up to see who will be joining Jim.
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