Edward Krzysik

Vice President, Strategic Customer Growth Help Lightning

Edward Krzysik, VP Client Value at Help Lightning, has been in the field services and technology industry for 25 years. As an experienced leader in service delivery, Edward brings a focus on strategic planning, client value and growth. During Edward’s tenure with a large, global technology provider he was responsible for developing an award-winning program that coupled field resources (technicians) with game-changing technology (Help Lightning). Edward holds a Bachelor’s Degree in History and an MBA from the American Military University. Edward is a part-time professor of Business and Entrepreneurship at American Military University. Edward is also a U.S. Army Veteran having served with the U.S. Army Old Guard Fife & Drum Corps.

Day 1: The AI-Powered Service Revolution

5:10 PM Panel: Veterans in Field Service: Creating a Culture of Outreach, Employment and Mentorship for our Veteran Community in Field Services

The discussion features distinguished former military veterans who have transitioned to impactful leadership roles across the field service industry. This panel will explore the unique strengths and perspectives veterans bring to field service roles, highlighting best practices for outreach, recruitment, and the development of supportive workplace cultures that foster both employment and mentorship opportunities for veterans.

Panelists Greg, Bruce, Cappy, and Edward will share personal experiences and actionable insights. Topics will include building effective veteran outreach programs, leveraging mentorship to ease the transition to civilian careers, and strategies for cultivating an inclusive environment that values the skills and leadership veterans offer.

Check out the incredible speaker line-up to see who will be joining Edward.

Download The Latest Agenda