Field Service East 2025

August 25 - 27, 2025

JW Marriott Orlando Grande Lakes, FL

Past Speakers 2022

Speakers

Sergio Frias, Former Service Executive and Public Speaker on Customer Service at The Federation of Canadian-Brazilian Businesses And Head of Services Contracts – Bombardier Commercial Aircraft”, Bombardier Commercial Aircraft

Sergio Frias

Former Service Executive and Public Speaker on Customer Service
The Federation of Canadian-Brazilian Businesses And Head of Services Contracts – Bombardier Commercial Aircraft”, Bombardier Commercial Aircraft

Len VanderHulst, Sr. Vice President Global Service at Eppendorf Group

Len VanderHulst

Sr. Vice President Global Service
Eppendorf Group

Arnaud Simon Allouche, VP & GM, Global Services at ThermoFisher Scientific

Arnaud Simon Allouche

VP & GM, Global Services
ThermoFisher Scientific

John Chrisentary, Director Service Programs at W&H Group

John Chrisentary

Director Service Programs
W&H Group

Dr. Marlene Kolodziej, Vice President, Centralized Services at Ricoh USA, inc.

Dr. Marlene Kolodziej

Vice President, Centralized Services
Ricoh USA, inc.

Salvador Accardo, VP Services, Power Conversion at ABB

Salvador Accardo

VP Services, Power Conversion
ABB

Michael Blumberg, Field Service Advisor at Blumberg Advisory Group, Inc.

Michael Blumberg

Field Service Advisor
Blumberg Advisory Group, Inc.

Gyner Ozgul, Senior Vice President Operations at Smart Care Equipment Solutions

Gyner Ozgul

Senior Vice President Operations
Smart Care Equipment Solutions

David Douglas, Vice President Service Management at Scientific Games

David Douglas

Vice President Service Management
Scientific Games

Amos Schneller, Field Service Consultant and Former Service Executive | COO at Med Service Repair LLC

Amos Schneller

Field Service Consultant and Former Service Executive | COO
Med Service Repair LLC

Todd Hennigan, Vice President of Services at Henny Penny

Todd Hennigan

Vice President of Services
Henny Penny

Eric Lomascolo, Senior VP of Strategy and Engagement at Source Support

Eric Lomascolo

Senior VP of Strategy and Engagement
Source Support

Todd Lowery, National Field Service Manager and Unity Implementation Manager at IBM Watson Health

Todd Lowery

National Field Service Manager and Unity Implementation Manager
IBM Watson Health

Patrick Dell, Field Vice President of Service Operations at Varian Medical Systems

Patrick Dell

Field Vice President of Service Operations
Varian Medical Systems

Paul Hatfield, Global Service Strategy and Governance at CNHi

Paul Hatfield

Global Service Strategy and Governance
CNHi

Leo Pertin, Director, Technology and Service Development at Volvo Group Trucks Technology

Leo Pertin

Director, Technology and Service Development
Volvo Group Trucks Technology

Ira M. Busman, VP Customer Service at Okuma America

Ira M. Busman

VP Customer Service
Okuma America

Kevin Garell, Director, Service Operations at Boston Dynamics

Kevin Garell

Director, Service Operations
Boston Dynamics

Allen Filson, Director, Professional Services at Canon Solutions America

Allen Filson

Director, Professional Services
Canon Solutions America

Chris Kunzmann, Head of Global Service Marketing at Coherent Inc

Chris Kunzmann

Head of Global Service Marketing
Coherent Inc

Jim Rivest, Vice President of Support Services at Screen GP Americas

Jim Rivest

Vice President of Support Services
Screen GP Americas

Robert Willard, Service Account Manager at Coherent

Robert Willard

Service Account Manager
Coherent

Kevin Hilbert, Director of Technical Services at Henny Penny

Kevin Hilbert

Director of Technical Services
Henny Penny

Christopher Dann, Director, Technical Services – North America at Durst Image Technology

Christopher Dann

Director, Technical Services – North America
Durst Image Technology

Brian Dowler, Vice President of Customer Care at Conair Group

Brian Dowler

Vice President of Customer Care
Conair Group

John Dernar

Director of Service
General Electric

Todd Hennigan, Vice President of Services at Henny Penny

Todd Hennigan

Vice President of Services
Henny Penny

Rob Meredith, CEO at Bolt Data

Rob Meredith

CEO
Bolt Data

Niken Patel, CEO and Founder at Neuron7.ai

Niken Patel

CEO and Founder
Neuron7.ai

Sidney Lara, Service Principal at Aquant

Sidney Lara

Service Principal
Aquant

Michael Ferraro, Worldwide Service Director at Werfen

Michael Ferraro

Worldwide Service Director
Werfen

Sarah Nicastro, VP of Customer Engagement at IFS & Creator of Future of Field Service at IFS

Sarah Nicastro

VP of Customer Engagement at IFS & Creator of Future of Field Service
IFS

Scott Wilson, Global Lead Wireless Architect CBRS/5G at Kyndryl

Scott Wilson

Global Lead Wireless Architect CBRS/5G
Kyndryl

Omar Rios

Field Service Supervisor
Analogic

John L. Corliss, VP Global Service & Sales Operations at Fluidigm

John L. Corliss

VP Global Service & Sales Operations
Fluidigm

Erik Sheehan, Executive Director, Technology, Systems and Strategy at Verizon

Erik Sheehan

Executive Director, Technology, Systems and Strategy
Verizon

Charles Hughes, COO at High Wire Networks

Charles Hughes

COO
High Wire Networks

Brian Zenz, Operations Director at SBA Communications

Brian Zenz

Operations Director
SBA Communications

Marc Durocher Jr., Associate Director - WNO New Product & Strategic Initiatives at Verizon

Marc Durocher Jr.

Associate Director - WNO New Product & Strategic Initiatives
Verizon

Melissa Basciano, Systems Automation at Verizon

Melissa Basciano

Systems Automation
Verizon

Geoff Walker

Strategy and Operational Marketing Director
Schneider Electric

Craig Bruns, VP Customer Support at Crown Equipment Corporation

Craig Bruns

VP Customer Support
Crown Equipment Corporation

Chris Varley, Director, Field Service at Catalina

Chris Varley

Director, Field Service
Catalina

Reed O'Neal

Global In-Field Service Support Manager
Mixing Solutions

Roger Bias

Technical Field Ops and Process Manager
Catalina

Tyler Mielke, Senior Manager, Solution Engineering at Salesforce

Tyler Mielke

Senior Manager, Solution Engineering
Salesforce

Yung Chen, Director, Product Management at Salesforce

Yung Chen

Director, Product Management
Salesforce

Emily Kofsky, Senior Director, Product Marketing at Salesforce

Emily Kofsky

Senior Director, Product Marketing
Salesforce

Michael McCaskey, Product Management Director, Outbound at Salesforce

Michael McCaskey

Product Management Director, Outbound
Salesforce

Vilma Irizarry, Principal Solution Engineer at Salesforce

Vilma Irizarry

Principal Solution Engineer
Salesforce

Jonathan Skelding, VP Strategy and Alliances at Appify

Jonathan Skelding

VP Strategy and Alliances
Appify

Chandra Chhun, North America Director, Home Therapy Strategy at Fresenius Medical Care

Chandra Chhun

North America Director, Home Therapy Strategy
Fresenius Medical Care

David Wabel, Senior Director of Growth Marketing at Skedulo

David Wabel

Senior Director of Growth Marketing
Skedulo

Daniel Brabec, Senior Director, Global Customer Transformation at ServiceMax

Daniel Brabec

Senior Director, Global Customer Transformation
ServiceMax

Kyle Egge, Enterprise Account Executive at Appify

Kyle Egge

Enterprise Account Executive
Appify

Larry Taylor, Sales Development Leader at Appify

Larry Taylor

Sales Development Leader
Appify

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

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