Field Service Amelia Island 2020

August 17 - 19, 2020

The Ritz-Carlton Amelia Island, FL

Craig Bruns, Vice President, Customer Support at Crown Equipment Corporation
Crown Equipment Corporation Logo

Craig Bruns


Vice President, Customer Support
Crown Equipment Corporation

Check out the incredible speaker line-up to see who will be joining Craig.

Download The Latest Agenda

Day Two: Disruptive Service & Customer Value

Tuesday, August 20th, 2019


9:20 AM Panel: Identifying How To Truly Move From Reactive To Proactive Service

•Assessing where the industry currently stands in relation to proactive service to benchmark your organization
•Uncovering the biggest hurdles to proactive services and how to get over them
•IoT, machine learning, and data: How to most effectively leverage these tools
•Building a 3 – 5 year plan that moves toward proactive service