August 19 - 21, 2019
The Ritz-Carlton Amelia Island, FL
Sitting passively in the audience? Not here. Field Service has more interactive formats than ever before that were built to ensure you gain the most value from your three days out of the office. Here’s what we have in store for you!
Heads Of Service Mastermind NEW!
Tuesday, August 28th
An opportunity for the most forward-thinking senior-level leaders of the global service community to come together in a private setting for an entire afternoon. Learn what other senior executives think about service profitability and growth and create a strong network to move your business forward.
This session is by invitation only, limited to only 30 heads of service (Presidents, SVPs, and General Managers) from the world’s leading organizations (with more than $1 Billion in annual revenue). To request your invitation to this exclusive function, contact program director Sara Mueller at email@example.com or +1 239.451.4155.
Case Study & Panel Revives
Two C-Level executives from leading organizations that have service as their top priority will shed light on major initiatives of the C-Suite. From how service plays into competitive tactics to macro-level business trends, this session will leave you chock-full of ideas from visionaries to shape your future service and business strategy.
Case Study Revive
Apply what you just learned in the preceding presentation to a key challenge you’re currently facing. In these small group chats you’ll enliven your experience and retain more information.
Tuesday Aug 28th
Interactive small-group roundtable discussions. Pick the topics that will give you the most impactful tools to hit your goals. Through facilitated discussion you’ll tap into the collective expertise of 10 – 12 of your executive peers. Be in charge of what you learn and ask the questions you want answered.
Service Profitability Working Groups
Wednesday, August 29th
Work with 20 of your peers to identify 5 concrete actions you can take to increase service profitability. Choose the revenue-enhancing or cost-saving topic most critical to your bottom line. The 5-step action plan will be reported back to the entire audience following the working groups so you won’t miss out on any gold nuggets.
Industry Board Rooms
Monday August 27th
A facilitated strategy and best practice discussion with up to 20 participants around the nuances of different industries, including oil & gas, utilities, telecom, aerospace, medical device, HVAC + construction, 3rd party service providers, and SMB.
20 Years Of Service Club Bourbon Tasting
Monday August 27th
An exceptional tasting of premium bourbon to celebrate your dedication to the service industry.