Field Service Amelia Island 2020

August 17 - 19, 2020

The Ritz-Carlton Amelia Island, FL

What Service and Support Executives Say About Field Service

Field Service is the place to go to a real pulse on not only what’s happening in the industry, but what’s changing in the future. It’s important to know what technologies and initiatives will be game-changers, and I get that information only at this show.

Jarrett Williams, Service Field Engineer, Amazon

This is the perfect place to learn the latest trends in the field service space. I’ve gained strategies that have helped us grow, and take us to the next level. The topics covered are really timely and I appreciate how much research has gone into building the event.

Shawn Weber , National Service Manager, AMETEK Powervar

Field Service is the number one conference to learn what’s happening in service today. I have been to a few industry events, none compare to the amount of takeaways I had from Field Service.

James Crowl, US Country Service Manager, ABB, Inc.

You’re really learning from the best-of-the-best at Field Service. The information, advice, new connections and strategies I’m leaving with are priceless.

Kirsten Mathis, Field Service Manager, Legrand

At Field Service you’re learning the latest best practices, challenges, and tips from folks who have done it before –that’s priceless advice.

Jon Trapse, Manager, Commercial Service, ResMed

This was my first time attending Field Service and it exceeded my expectations. I was blown away by the amount of real-life examples and detailed benchmarks. The speakers were inspirational and made me rethink the way that we conduct our service business.

Corey Kettner, Director of Connected Asset Services, Ziegler CAT

One thing I love about Field Service is how easy it is to meet like-minded people –the regular networking breaks, small group sessions, and downtime between sessions, all add up to an amazing experience that you cannot get anywhere else. Well done Team Field Service!

Feby Joseph, Director Global Service and Customer Experience, PAC

An amazing opportunity to learn, unlearn, and most importantly, to network. Can’t wait for the next one!

Tina Moorman, Inside Sales Representative, Hexagon Lincoln, Inc.

Everyone is eager to share with and learn from each other; there’s a real sense of community here that you don’t find at other events. I feel very inspired!

David Douglas, Vice President, Service Management, Scientific Games

I really loved the track sessions. The opportunity to deep dive into topics and network in small groups throughout helped me get so many takeaways

John Rygg, Enterprise Architect/Technology Strategist, Kiewit

Divide and conquer! That’s my advice to future Field Service attendees. There’s a lot to be learned and if you split up and check out multiple tracks at once you’ll go home with more notes and ideas to compare.

Caroline O’Meara, Business Systems Analyst, Tokyo Electron

We were not just watching presentations all day – we were encouraged to ask questions and be active in the sessions. We all got more out of the conference this way.

Lori Crowley, Manager Engineering Field Services, Amazon

Field Service is proof that learning and networking can be enjoyable and a good time.

Jim Carr, Field Service Manager, Philips

This event functions as an incubator for new ideas and focus for best practices.

Josh Baros, Customer Satisfaction Manager, Taylor Company
Field Service allowed me to have fun while getting business done! With relevant technology being showcased and executives to bounce idea off of, I now have tons of notes to map out future projects. Daniel Domberg, VP - Customer Service, Taylor Company

With all of the networking breaks, small group networking, boardrooms, roundtables and receptions – Field Service was not only educational, but super fun!

Chinmoy Banerjee, Vice President Engineering & Technical Service, Follett Ice

I am so impressed with this conference already, the event last night was top notch. From awesome receptions, tastings, parties…. this event is more than a conference; it’s a true journey of fun and exploration. The memories I’ve made here are unbeatable.

Derek Gagne, Service Manager, Hortau

I was invited here to speak by Librestream to highlight our successes and innovative solutions. This conference was absolutely value added. It was very helpful to make new contacts in the industry and understand their challenges and how they compare to our own. This week has inspired me to go back to my team with new ideas, vision, and improved solutions for the future.

Edgar J. Gonzalez, Region Manager, Product Support, CASE Construction Equipment

I love connecting to other industries with a field force seeing how they are driving customer experience and technology to the next level.

Reihaneh Irani-Famili, Vice President Business Readiness, National Grid

Very informative workshops and sessions. I have ideas to take with me and am confident they will improve my business, especially on the main topics of digitalization and technician retention. It is my first time and I am happy I came to Field Service. Overall I am happy and plan to return!

Udo Drafz, VP of Service, Technotrans

What Solution Providers Say About Sponsoring Field Service

We had a BLAST at Field Service and made some great new connections. As always, I left the event feeling inspired and excited to work in this space.

Marcus Clifford, Key Account Manager, TeamViewer

I’ve found that at most events, relationship building is forced. You are pushed into a room and told to get on with it. Field Service had networking built within the agenda, every day. It became very natural. I was a part of a real community and made connections that I wouldn’t have otherwise made.

Meredith McKinney, Senior Account Executive, Aquant, Inc.

It’s about much more than just exchanging business cards. I’ve made real connections. I’ve been able to ask questions. I’ve been able to seek advice from attendees. Face-to-face networking is really critical for my business success, and Field Service has more than anyone.

Joe Hart, EVP Field Services, Goodman Networks

The Field Service team gets networking right unlike any other event. I walk away with new connections, relationships, and friendships. For the first time at an event, I felt a part of a real community.

Rory Faughnan, Key Account Manager, Team Viewer

I like the mix of sessions at Field Service …roundtables, workshops, interactive panels. There’s a great flow to the conference – and all of the interactions with my peers didn’t feel forced. I walked away from tactics, connections and had a lot of fun!

Jason Berresford, Chief Executive Officer, Club Management System

What we love about Field Service is the fact that you leave the event knowing exactly how successful the event has been based on the qualified leads you’ve received (rather than spending months going through leads that don’t amount to anything)!

Anthony Weineck, Director SPL Solution/Sales Operations, MNX Global Logistics

I know we’ll always get a ton of new, qualified leads for our pipeline anytime we go to Field Service – our business thanks you and your team.

Peter Gettings, Sales & Marketing Executive VP, MNX Global Logistics

I go to Field Service to meet people. I go to other events just to be there. Field Service is where business gets done.

Ro Pathak, WorkMarket

Field Service packs a lot of punch. It is not a tradeshow. I love the intimate feel of this event over any I have been to. The sessions are high level and very impactful.

Petter Andersson, VP Professional Services, Atheer

If you really want to be part of the service community and learn what your current clients and prospects are trying to solve, then Field Service is the only place to be.

Richard Clark, Director of Operations, Clear Vision AV

By design, Field Service truly brings buyers and sellers together to talk business, to close deals, through their unique, curated events.

David Ferguson, Director of Solutions, Starr & Associates