August 17 - 19, 2020
The Ritz-Carlton Amelia Island, FL
Salesforce Service Cloud
Founded in 1999, Salesforce is the enterprise cloud computing leader. Our mobile and social cloud technologies enable companies to connect with their customers, employees, partners, and products in entirely new ways.
Salesforce Field Service Lightning transforms every service moment by empowering companies to deliver faster, smarter, connected service from the contact center to the field all on the World's #1 CRM platform. It intelligently schedules and optimizes work, and provides every frontline mobile employee with access to the information they need to get the job done while in the field. And because it's built on the Salesforce Customer Success Platform, Field Service Lightning enables collaboration and visibility across other systems and across your entire workforce to improve efficiency, reduce costs, and increase customer satisfaction.