Vice President, Central Operations – North American Building Solutions Johnson Controls
was appointed VP, Central Operations – JCI Building Solutions N.A. supporting
the Security, Fire Protection and HVAC business units in July 2012. Central
Operations leverages economies of scale to provide back-office support consistently
and with superior customer experience.
In this role he is responsible for Customer Monitoring Centers,
Centralized Service Dispatch & Support, National Accounts Installation
Coordination & Support, Order Entry, Technical Support Operations, Six
Sigma Process Excellence, Customer Experience, Productivity Programs, Data
Governance, Training and Quality Assurance.
joined Tyco ADT (prior to Tyco’s merger with JCI) in July 2008 as VP, West
Region responsible for Sales, Installation and Service. He was previously with GE Homeland Protection
where he served as GM, Global Manufacturing and Services Operations. Prior to joining GE Homeland Protection, he
held roles in Service Operations, Service Sales and Service Marketing with GE
Healthcare. Tony also held positions with GE Aerospace, Corporate Engineering
& Manufacturing and Industrial Systems.
Tony earned a BSME from Syracuse
University and an MBA from Columbia Business School. He currently serves on the Dean’s Leadership
Council of the College of Engineering and Computer Science at Syracuse
Check out the incredible speaker line-up to see who will be joining Tony.
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