August 25 - 27, 2025
JW Marriott Orlando Grande Lakes, FL
Susie is passionate about customer service from self-service, agent assisted service, to field service. She was part of the original launch team for Salesforce Field Service (fka Field Service Lightning) and led the Salesforce Field Service Center of Excellence. She enjoys reading and personal fitness.
Check out the incredible speaker line-up to see who will be joining Susie.
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