Dutta is the Director of Digital Transformation for ServiceMax. In his role,
Sumair works closely with ServiceMax customers to maximize the results from
their business and digital transformation journeys. He works closely with
leaders of service businesses to define and shape their service vision while
working hand in hand with implementation teams to execute on established
service plans. Sumair is a thought leader in the field service and service
management spaces and has conducted numerous research projects in the areas of
field service, customer support, and business strategy. He brings over 15 years
of experience in studying, analyzing, and guiding field service organizations, first
at the Aberdeen Group and most recently as the Chief Customer Officer at The
Check out the incredible speaker line-up to see who will be joining Sumair.
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