Day Two: Disruptive Service & Customer Value
Tuesday, August 20th, 2019
Field Service Management finds itself at the exciting crossroads of technological disruption and business model transformation. There are many new, compelling opportunities that are competing for your attention and budget. Backed by primary research and real world examples, this session will examine 3 trends as they impact your workforce, your customers, and the equipment that you are servicing and the use cases to leveraging digital tools to address them.