Steve Smith

Vice President, Strategic Industries ClickSoftware

Steve Smith, senior vice president of strategic industries at ClickSoftware, has more than 15 years of experience defining and delivering mobile workforce management solutions for a range of vertical markets including telecommunications, utilities, insurance, home services, medical equipment, capital equipment, and oil and gas operations. He is also co-author of the book "Service Is Hard" along with Mike Karlskind and Alec Berry.