Sophia Williams

VP and General Manager, Telecom and Technology Business Unit NCR

Sophia Williams is Global Vice President and General Manager of the Telecom and Technology division for NCR, which provides services solutions for the top service providers and technology OEMs globally in support of their enterprise clients.  In this position, she has full P&L accountability and is directly responsible for all aspects of this division’s performance, including sales, service delivery, offer development, marketing and general management.

She has a reputation as an innovative, high-energy leader who achieves significant growth in challenging environments, as well as a strong performance record in business reengineering and transformation, building new businesses, and creating a high-performance growth culture.  

Before moving to her present role, Sophia was the Global Services Sales Vice President at NCR responsible for NCR’s $2.5B services business world-wide.  Prior to joining NCR, Sophia held positions as the Worldwide Vice President for Services Sales and as Chief Marketing Officer for Avaya Global Services. In addition, she has served in various general management, sales, services, and customer care leadership positions at Lucent Technologies and AT&T. 

She currently serves on the Board of Advisors of Georgia State University’s J. Mack Robinson College of Business where she works to support the growth of the university and the realization of key initiatives.  She has been part of several selection committees for key positions at the College of Business, as well as working with students, faculty and administrators.