Sivakumar Thiyagarajan is a senior management executive with over 30 years of global experience, currently serving as the Sr. VP of CX Transformation at iOPEX Technologies. Throughout his career, he has focused on customer experience transformation, customer success, and innovative support delivery to drive business efficiency and revenue. Prior to his current role, Siv held prominent leadership positions, including Sr. Vice President of Strategic Accounts at Microland Limited and President of Managed Services at e4e. He specializes in aligning technology alliances, leveraging AI for enterprise workflows, and mentoring high-performance teams to achieve strategic business outcomes.
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