Even satisfied technicians are browsing for new roles, often for modest pay bumps, more predictable travel, or clearer growth paths. In this session Seth will share strategies he's using to look past the simplistic "just pay more" answers and unpacks what really drives attrition in service today, Leaders will learn how peers are tuning schedules, territory coverage, travel pay, and premiums to better match the realities of life on the road, while also building modern career paths that include certifications, specializations, and leadership tracks that make staying feel more rewarding than leaving.

Key takeaways include: