Field Service East 2024

August 13 - 15, 2024

JW Marriott Orlando Bonnet Creek Resort & Spa, FL

Randal Hill

Worldwide Service Parts Operations Carestream Health

Randal Hill has 42 years experience in manufacturing and supply chain experience. He started out in manufacturing were he became a APICs certified planner at Eastman Kodak.  During his time with Kodak, he joined the Service Parts Division where he managed their 3PL network of over 90 FSLs in the US.  

For the past 11 years, Randal has been the WW Service Parts Operations Manager for Carestream Health located in Rochester NY.  Here he led multiple improvement projects including:

  • Implemented installed base planning for Field Engineer trunk inventory in the US
  • Implemented Installed Base Planning in India for 19 FSL sites
  • Implemented Demand Source Locater with the US call center to simplify and improve part ordering for field techs
  • Implemented WW DC planning and forecasting at 4 warehouses
  • Mentored 15 DC planners and 2 field planners on using best practice
  • Developed a process for supplier forecasting resulting in reduce material lead time and inventory
  • Implemented global DC planning (one planner managing multiple warehouses inventory in different countries)

Randy is a Six Sigma Certified Black Belt, Six Sigma lean mentor and SAP subject matter expert in purchasing.  In 2014 Randal was selected by Supply & Demand Chain Executive magazine as a 2014 Practitioner Pros to Know.

In his spare time, Randal is an amateur photographer and videographer and enjoys traveling with his wife Diane and their two dogs in their Airstream travel trailer.

Check out the incredible speaker line-up to see who will be joining Randy.

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