Field Service East 2024

August 13 - 15, 2024

JW Marriott Orlando Bonnet Creek Resort & Spa, FL

Rajib Bora

Vice President Field Services XALT Energy/Freudenberg e-Power Systems

Rajib Bora is a Senior Field Service Manager with 30+ years of service experience in renewable energy and oil & gas service management. Experienced in delivering global business development strategies that drive revenue and growth. Identify opportunities to optimize processes and performance, ensuring operations remain cost effective and efficient while strengthening customer partnerships. Identify business outcomes and imperatives, establishing framework to expand capabilities and achieve key milestones. Project investment value, ownership costs, and incremental returns, managing all assigned assets and goals. Expertise spanning high energy, high power battery fiend service, oilfield service equipment and technologies across all aspects of operations. Background includes account management, P&L, contract negotiation, the global supply chain, and team leadership.

ACCOMPLISHMENTS:

~ Successfully set up battery service and warranty management system in Michigan.

~Set up new in-house oil field services with fit for purpose equipment and highly proficient technical teams, resulting in service costs reduction from $1.5M/well to $0.75M/well, $75M savings to drill and complete 100 wells.

~Managed global accounts of ExxonMobil, Shell and BP for Halliburton resulting in winning business in GoM, Philippines, Libya.

~Established new service operations in Indonesia, focused on offshore wireline logging. Utilized leading technology, including RDT and MRILAB, acquiring more than 50% market share. 


Day 1: Deep-Dive Workshop Day August 13th, 2024

9:05 AM Panel: Making The Shift From A Live To Self-Service Support Function

Join industry experts as they delve into the crucial intersection of product design, service delivery, and lifecycle management, unraveling the transformative potential of designing products with service excellence and lifecycle efficiency in mind. In an era where service organizations are seeking innovative ways to enhance profitability and efficiency, the role of product design takes center stage. This panel discussion will explore how forward-thinking companies are redefining their product development strategies to not only meet customer needs but also optimize service delivery, self-service and lifecycle management for sustained success.

Day 2: August 14th, 2024

2:45 PM Panel: Key Tools for a Profitable Service Organization: Hear How These Organizations Are Applying Data for Better Customer Outcomes

Running a profitable service organization requires a strategic and holistic approach. This session delves into the key tactics that can drive financial success and sustainable growth for your service-based business. Whether you are a startup or an established company, join us to learn essential insights from industry experts on optimizing your operations and maximizing profitability. 

Check out the incredible speaker line-up to see who will be joining Rajib.

Download The Latest Agenda