Field Service Amelia Island 2020

August 17 - 19, 2020

The Ritz-Carlton Amelia Island, FL

Marlene Kolodziej, AVP, End User Services, Enterprise Technology Services, Office of CIO at Northwell Health
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Marlene Kolodziej


AVP, End User Services, Enterprise Technology Services, Office of CIO
Northwell Health

Check out the incredible speaker line-up to see who will be joining Marlene.

Download The Latest Agenda

Day One: Technology & Process Innovation For Efficiency

Monday, August 19th, 2019


9:25 AM Panel: Dipping Your Toes In The Water? What To Consider As You Build An AI-Driven Service Strategy

•Examining how is AI currently being used in service and how will it be leveraged 3 – 5 years from now
•Determining the best-of-the-best AI vendors for service, and which match most closely to your organization’s needs
•Identifying which FSM platforms integrate most seamlessly with the leading AI vendors
•Adapting at a pace that works for your organization since change management needs to be handled effectively