Maricel Roberts | Field Service East

Maricel Roberts

Maricel Roberts

COO Porto Solutions

August 10, 2026

10:40 AM Track A: Workshop: Winning the War for High‑Skill Talent: Recruiting and Retaining the Next Generation of Service Experts

As complexity rises and job‑hopping becomes the norm, field service leaders are under pressure to find, develop, and keep high‑competency technicians and engineers. This session explores practical strategies for sourcing advanced talent (veterans, trades, niche recruiters), accelerating time‑to‑competency, and building a career path that makes staying more attractive than leaving. Attendees will leave with a concrete set of actions to stabilize their workforce and support growth.

  • Discover proven channels and partners for recruiting higher‑skill talent (veteran pipelines, specialist agencies, and targeted trade outreach).
  • Learn how to design compensation, travel expectations, and development ladders that improve retention for in‑demand roles.
  • Take home a practical framework to move high‑potential hires from “new to role” to fully billable, without burning out your existing experts.

Check out the incredible speaker line-up to see who will be joining Maricel.

Download The Latest Agenda