Day One: Technology & Process Innovation For Efficiency
Monday, August 19th, 2019
•Creating an effective technical training program using a phased approach in order to increase knowledge retention and reduce cost
•Building a coaching and mentoring program to guide skill development of new engineers in the field
•Implementing a Field Service Certification Program to evaluate the skill levels of engineers and identify growth opportunities
•Developing Professional Development training programs to strengthen competency of Field Service Engineers.