Laura is a key Cisco services leader in the Americas leading a large services delivery organization focused on Service Provider customers in the web, gaming, telecommunications, cable and media space. Her teams provide professional and technical services in key areas of Cisco’s business in Security, Mobility, Analytics and Orchestration, Cable and Media and 5G.
In her 20 years at Cisco, Laura has held strategic roles in service delivery both technical and professional, strategy and operations, data center and cloud infrastructure, training and leadership development, and program management. Throughout her career she has enjoyed innovating, building new teams and capabilities, and then moving to the next new technology or challenge.
She has her Bachelor of Arts degree from University of California, San Diego. She enjoys spending time with her two teenage boys, participating in Zumba, and reading.
Laura’s speaking engagements include: Cisco Live, TSIA, Field Service USA and Cisco Women of Impact.
Check out the incredible speaker line-up to see who will be joining Laura.
•Creating a lifecycle process for cloud, software and solutions
•Best practices in taking customers through the lifecycle
•Outcomes when customer success is executed effectively
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