Kim Wright is Vice President of Global Service at Henny Penny Corporation, where she leads Field Service, Technical Service, Customer Service, Training, Credit, and Customer Care teams across global markets. With more than 30 years of experience across service, operations, logistics, and aftermarket support, Kim works closely with field teams to strengthen service networks and deliver consistent customer results.
Kim's leadership is grounded in servant leadership, operational clarity, and accountability. She is passionate about equipping field service organizations with the tools, training, processes, and support needed to perform at the highest level while staying closely connected to customer needs and partner expectations. Her work focuses on aligning strategy with day‑to‑day execution to improve reliability, responsiveness, and service excellence in the field.
A strong advocate for people development, Kim is committed to mentoring leaders, developing technicians and service professionals, and building resilient teams capable of adapting in complex, fast‑moving environments. She is also an active community leader and champion for advancing women and emerging leaders in service and operations roles.
Kim is pleased to host today's board room session and looks forward to meaningful dialogue, shared insights, and collaboration focused on advancing field service performance and customer impact.
Check out the incredible speaker line-up to see who will be joining Kim.
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