Kathryn Ficarra

This session addresses the growing mental health crisis in field service environments, where burnout threatens safety, productivity, and team cohesion. Kathryn will share actionable strategies to identify early warning signs, implement preventive measures, and build cultures that prioritize psychological safety alongside operational excellence. Kathryn Ficarra brings over two decades of executive leadership experience, including her tenure as a Vice President navigating high-stakes corporate environments. Having mentored hundreds of professionals and led transformative initiatives, she now focuses on fostering authentic leadership and well-being in demanding industries. Kathryn’s approach emphasizes that sustainable success stems from cultivating presence and resilience, not just technical mastery-a philosophy forged through her own journey of balancing performance with human-centric leadership.

Key Takeaways:

• Learn to recognize physical, emotional, and behavioral indicators of burnout before they escalate into safety risks or turnover.
• Implement proactive measures like flexible scheduling, peer support networks, and real-time workload monitoring to reduce chronic stress.
• Equip managers with tools to model vulnerability, normalize mental health conversations, and balance high standards with empathetic support.
• Integrate mental health checkpoints into existing safety protocols, such as pre-shift mindfulness exercises and post-task decompression routines.