Field Service Amelia Island 2020

August 17 - 19, 2020

The Ritz-Carlton Amelia Island, FL

Jon Kent, Corporate Manager Field Service and Mobility at Cox Communications
Cox Communications Logo

Jon Kent


Corporate Manager Field Service and Mobility
Cox Communications

Check out the incredible speaker line-up to see who will be joining Jon.

Download The Latest Agenda

Day Three: Leadership & Service Revenue Generation

Wednesday, August 21st, 2019


1:30 PM Working Groups

Small-group roundtable discussions tasked with identifying 5 concrete actions to implement the strategy. Choose 1.

#1 Empowering Your Employees To Enhance Customer Support And Satisfaction
Sarah Wright, Director, Global Customer Support, Healthcare Informatics, ResMed

#2 Service Pricing Best Practices
Sid W. Hite III, COO, NuMoon Technologies

#3 Meeting Customer Intimacy Goals With Enhanced Service Operations
John Pastorik, Senior Territory Service Manager, Southeast Region,  Omnicell

#4 Targeting Mobile Application Enhancements That Drive Savings To The Business
Jon Kent, Manager, Corp Field Service Mobility, Cox

#5 Best Practices For Retaining Top Talent
Wayne Fowler, Jr., National Service Manager, Mettler-Toledo Product Inspection