Field Service Amelia Island 2019

August 19 - 21, 2019

The Ritz-Carlton Amelia Island, FL


John Ranalli

Senior Product Manager

Monday, August 27 | Day One: Building World-Class Service Operations

Monday, August 27th, 2018

1:25 PM Interactive Workshop F: The Future of Digital Field Service

Discover the power of adaptive intelligence: innovates field enablement through context-aware chat/video chat.  Service is the new battleground for driving sales and capturing and retaining customers. Learn how to drive lower costs and latency out of the service function, increase revenues, and deliver new contextual insight of the asset install base through IOT and real-time predictive analytics.

  • Predict when a job will start, and how long it will take, with 98 percent accuracy
  • Leverage accurate predictions to keep customers informed and improve satisfaction 
  • Drive higher productivity, greater efficiency, and cost savings due to optimized job assignment and intelligent routine

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda