Day Two: Disruptive Service & Customer Value
Tuesday, August 20th, 2019
It’s no shock to any of us that change is a constant in service these days. With so many technology and process choices to choose from, how do you ensure you are making the best decision to move the needle of service most effectively, and in the way that your customer desires? Hank will share how to step out in front of your competition in our fast moving environment.