Field Service Amelia Island 2020

August 17 - 19, 2020

The Ritz-Carlton Amelia Island, FL

Eric Rivas, Director of Service at Laird Controls

Eric Rivas


Director of Service
Laird Controls

Check out the incredible speaker line-up to see who will be joining Eric.

Download The Latest Agenda

Day One: Technology & Process Innovation For Efficiency

Monday, August 19th, 2019


2:45 PM Determining Which KPIs Drive The Right Performance Improvements

•Knowing how to measure your team to really drive growth
•Identifying what is truly going to move performance forward
•Ensuring you are improving performance, not just improving the indicator
•Uncovering what software you need to measure NPS