David Douglas possesses over 25 years of global technology leadership experience. His focus has been in the Lottery and Gaming sectors and broad experience includes executive leadership of North American organizations responsible for Service Management, customer deployments of large scale systems and infrastructure, professional services, technical service, field service, operational support and call centers. His current scope at Scientific Games includes the oversight of Scientific Games' Service Management functions as well as the deployment of all of Scientific Games' Lottery systems, land based casino and VLT products.
Check out the incredible speaker line-up to see who will be joining David D..
•Determining how to retain the knowledge of those retiring or moving on from your organization
•Delivering tribal knowledge to new engineers that don’t have a lot of time to get caught up to speed
•Building a common repository for tribal knowledge
•Why knowledge management is so important as emerging technologies and a changing workforce are dominant
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