Field Service Amelia Island 2020

August 17 - 19, 2020

The Ritz-Carlton Amelia Island, FL

Dan Devone


Five-Time Emmy Award-Winning Television Sportscaster
NBC Sports

Check out the incredible speaker line-up to see who will be joining Dan.

Download The Latest Agenda

Day Two: Disruptive Service & Customer Value

Tuesday, August 20th, 2019


12:05 PM Guest Speaker: Mastering The Art Of Communication To Lead Large Teams And Inspire Effective Communication Amongst Your Customer-Facing Technicians And Support Staff

•         Effective communication- the impact of increased technology on  'looking at, and talking to one another' and why this is still the most effective form of communication
•         'Stay in Your Lane'- Why you should not get emotionally invested outside of your job mission and the adverse effects as an employee and more importantly as a person
•         'Maximize You'- Why you shouldn’t let societal norms or convention prevent you from recognizing your full potential