Christy Gaudet

Vice President, Operations, Sales, and Marketing Surgical KARL STORZ Endoscopy-America, Inc.

Christy Gaudet is a technologist at heart, serving as Vice President of Sales, Marketing, and Field Operations for KARL STORZ Endoscopy. With an extensive career spanning 22 years in the Medical Device Industry, Christy has dedicated 18 of those years to KARL STORZ. For the last 6 years, she has overseen Field Service Operations.

Christy holds a Bachelor’s and Master’s degree from Boston University in Biomedical Engineering. She is an executive team leader who is deeply committed to driving operational excellence, spearheading business transformations, and harnessing the power in “the art of the story”.

Day 2: August 14th, 2024

2:45 PM Panel: Key Tools for a Profitable Service Organization: Hear How These Organizations Are Applying Data for Better Customer Outcomes

Running a profitable service organization requires a strategic and holistic approach. This session delves into the key tactics that can drive financial success and sustainable growth for your service-based business. Whether you are a startup or an established company, join us to learn essential insights from industry experts on optimizing your operations and maximizing profitability.

Day 3: WORKING GROUP DAY August 15th, 2024

10:40 AM Keynote: Extraordinary Moves by Ordinary People: How to leverage skill competency and team transparency to transform a workforce.

Safety is paramount in any field service operation, and ensuring the well-being of field service technicians is a top priority for every organization. In this session, we will delve into the importance of safety protocols, technology, and tracking mechanisms to guarantee the safety of your field service team.

Key discussion points:

· The importance of technician safety

· Identifying hazards and risks

· Implementing effective safety protocols

· Leveraging technology for safety

· Real-time monitoring and alerts

· Data driven safety improvements

· Ensuring compliance with safety regulations

Check out the incredible speaker line-up to see who will be joining Christy.

Download The Latest Agenda