Christina Gray

Director, Service Readiness & SMA Operations – Patient Care & Monitoring Solutions Philips Healthcare

Christina Gray is the Director of Service Readiness and SMA Operations for Philips Healthcare in North American for the Monitoring Analytics and Therapeutic Care Business.  Christina started with Philips in 2007 and has had a number of positions in Project Management, R&D and Operations.  Christina has over 20 years of experience in Project Management, Network Security, and Systems methodology.  

Christina’s primary focus is to improve New Product Introduction Service Readiness and Customer Experience through data analytics, automation, process improvement and tooling. Christina is leading various initiatives that is building cohesive data sets for driving strategic business decisions around the shift in business focus to the double-digit growing business of services and software maintenance.  In addition, the data tooling is providing valuable insights to the R&D team for product development improvements. 

Christina holds a bachelor’s degree in Sociology from Florida Atlantic University. She is also certified in SAFe Agile, Lean and as a Project Management Professional (PMP).