Field Service Amelia Island 2020

August 17 - 19, 2020

The Ritz-Carlton Amelia Island, FL

Cathy Klein


Global Transformation Leader, Strategic Management Office
Sensormatic by Johnson Controls

Check out the incredible speaker line-up to see who will be joining Cathy.

Download The Latest Agenda

Day Two: Disruptive Service & Customer Value

Tuesday, August 20th, 2019


11:05 AM 3 Use Cases For Digital Tools In Service Execution

Field Service Management finds itself at the exciting crossroads of technological disruption and business model transformation. There are many new, compelling opportunities that are competing for your attention and budget. Backed by primary research and real world examples, this session will examine 3 trends as they impact your workforce, your customers, and the equipment that you are servicing and the use cases to leveraging digital tools to address them.