Bob Horton

Bob Horton is Director of Field Service Operations for ABB’s Process Automation Division.  He has over 20 years of experience in Field Service and Engineering Consulting in such areas as industrial automation, environmental science, energy conservation, and chemical engineering.  He is currently responsible for customer satisfaction and profitable delivery of over $50 million annually in field service business.  His customers include many household names of chemical, petrochemical and consumer products companies that require 24/7 responses to production emergencies.  He is tasked with meeting the demands of an ever-changing marketplace with new processes, technologies, and competitive challenges.  Bob attended undergraduate school at North Carolina State University and received a PhD in Chemical Engineering from the University of Texas at Austin.