Whitepaper & Video Center

Field Service East: After the Event Report

Whether you attended Field Service East 2024 and want a recap, or missed the conference and need to catch up, this 'After the Event' report has you covered. This year's event brought together field service leaders for immersive workshops, interactive panels, and networking sessions that explored the latest industry trends and technologies. Key themes included digital transformation of service operations, AI integration, automation, and customer-centric service strategies. Sessions highlighted the use of data analytics for operational efficiency, advanced tools for technician performance, and workforce development strategies. This report captures the major takeaways and actionable insights, offering a roadmap to a more innovative, customer-focused future.