The Conference for Leaders in Customer Success, Service & Support
Field Service Amelia Island 2019
August 19 - 21, 2019
The Ritz-Carlton Amelia Island, FL
1.888.482.6012
Register Now and Save $400! Book a group of just 2 or more - save up to an extra 35% off each pass. Use code: FSAI19WEB
Advancing Service Together
Field Service Amelia Island is where cross-industry service, support, and customer success leaders come together to build world-class service and support operations. With forward-looking content and unique session formats, Field Service Amelia Island is designed to help you achieve service excellence and drive profitability.
Get Inspired – 2019 Speakers Include:
Hank Stokbroekx
VP Service Marketing
Huawei
Laura McCarty
Senior Director CX
Cisco
James McAnally
VP
Hewlett Packard Enterprise
Neil Johnson
VP & GM, Technical Services
Fujifilm
Carlos M. Gomez
Regional Services Executive, North America
Baker Hughes, a GE Company
Sophia Williams
VP and General Manager, Telecom and Technology Business Unit
NCR
Arnaud Allouche
VP Global Service Operations
Hitachi Vantara
Craig M. Bruns
VP Customer Support
Crown Equipment Corporation
Experience Field Service
Each year we curate new onsite experiences to enhance your relationships and spark innovation. Click on the events below to learn more about what’s happening at Field Service.
Preview Field Service In 40 Seconds
Here's a quick recap of what you missed out on at the 2018 event.
Bring the Team
Companies are sending teams to Field Service in August to develop
integrated strategies to achieve service excellence and drive profitability.
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See into the future of Field Service |
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Demo The Tech That is Driving Service Innovation |
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Return to the Office Inspired and Armed with Immediate Action Items |
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Divide and Conquer Sessions Tracks for Maximum Learning |
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Collaborate On-Site for Total Strategic Alignment |
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Equip Your Team With Strategies for 2019 and Beyond |
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Save over 50% Per Person to Attend |
What You'll Learn
At Field Service, we are obsessed with ensuring we are discussing your top challenges to find results to bring back to your business.
Here are the key themes we're focusing on this year:
Leveraging IoT, Big Data, and AI to Provide Better Service and Customer Business Outcomes
Managing the Technician Shortage with Better Technology & Recruitment / Engagement / Contractor Management Programs
Increasing Service Revenue by Understanding What the Customer Wants and Building New Service Offerings to Match That
"The Field Service events continue to provide new insights and spur innovation. I’m taking back a ton of actionable strategies to deploy in my organization."
Charles Hughes, Vice President, Technical Site Services, Acuative
The Field Service Audience
From the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service is for organizations who want world-class service and field operations.
Who Attends Field Service?
From the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service Amelia Island is for organizations who want world-class service and field operations.
