Field Service Amelia Island 2019 | The Service & Support Conference

What is Field Service?

Born in 2003, Field Service Amelia Island is the conference where cross-industry service, support, and customer care leaders come together to build world-class service and support operations.

Download Field Service Agenda

2018 Featured Speakers

Here are some of the leading minds in service you’ll learn from at Field Service Amelia Island

Nikki Bishop

Head of Global Field Service & Digital Operations
Siemens

Jeremy L. Rainwater

SVP USA
Schindler Elevator

Srdjan Mucibabic

President, Customer Success Management
Husky Injection Molding Systems

Laura McCarty

Senior Director, Technical Services
Cisco

Yonni Hoffman

Head of Lodging Service Business
KONE Americas

Tom May

VP Fleet Operations
Oldcastle

Fernando Cardoso

Services General Manager
NCR

John Liebig

VP Field Service and Technical Support
Hologic

Brian Dowler

VP Aftermarket Services
Conair

Christina Gray

Director, Service Readiness & SMA Operations, Patient Care and Monitoring Solutions
Philips Healthcare

Paul Hatfield

Director of Service
New Holland North America

Dot Mynahan

Director of Field Operations
Otis Elevator

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Interactive Fun And Learning Only At Field Service

Every day, in every session you have the opportunity to make valuable business contacts, connect one-on-one with other service executives and catch up with friends. Below are some of the ways you’ll do just that:

Sunday Funday Welcome Reception

Sunday Night, August 26

Industry Board Rooms

Monday, August 27th

A facilitated strategy and best practice discussion with up to 20 participants around the nuances of difference industries.

Puttin' On The Ritz Cocktail Reception

Monday Night, August 27th

Case Study Revives

Apply what you just learned in the preceding presentation to a key challenge you're currently facing.

20 Years of Service Club Bourbon Tasting

Monday, August 27th

Heads of Service Mastermind (NEW!)

Tuesday, August 28th

An opportunity for the most forward-thinking senior-level leaders of the global service community to come together in a private setting for an entire afternoon.

Women in Service Breakfast

Tuesday, August 28th

Game. Set. Match. Party

Tuesday, August 28th

Service Profitability Working Groups

Wednesday, August 29th

Work with 20 of the peers to identify 5 concrete actions you can take to increase service profitability.

Who Attends Field Service?

From the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service Amelia Island is for organizations who want world-class service and field operations.