Field Service

September 25 - 27, 2017

Omni Amelia Island Plantation Resort, Florida


Field Service Safety on the Road

Field Service Safety on the RoadField Service Safety on the Road

Focusing on the effects of aggressive driving in field service, GreenRoad provides some methods that can be utilized to protect your bottom line and improve driving habits.

This report highlights ways in which you can:

  • Create visibility around driver safety as a service manager
  • Identify common driver errors
  • Best practices for benchmarking your drivers

Download now to get your free copy today!

Executive Summary

According to the National Highway Traffic Safety Administration, one of every five fleet vehicles is involved in a crash annually.1 The direct damage from such a crash ranges between $16k if there are no injuries up to $500k in case of fatality. As an additional cost, the average mobile worker involved in a road accident will be absent from work for 12 days. The direct cost resulting from these collisions is $1,877 per employee every year. In an organization with 1,000 field workers, the average cost of collisions is nearly $2 million annually. In order to take a deeper look at the costs of unsafe driving, and some of the techniques and tools that organizations can be used to beat them, GreenRoad, a fleet management solution provider, asked two of its experts to illustrate poor habits, and the concrete steps organizations can take to fix them.

Key Recommendations

  • UNFREEZE — The first step to creating a positive change in driving habits is to take drivers out of a fixed set of habits, opening up their awareness to what they may be doing wrong. Unfreezing behavior means having drivers ask themselves: could I do something better? Could I be more efficient? Could I approach that roundabout in a slightly slower and a slightly more efficient way? Can I plan ahead?

  • CHANGE — Awareness, combined with coaching and knowledge of how to approach situations leads to positive change. With the right visibility systems in place, you can be confident when changes are occurring.

  • RE-FREEZE — When positive changes transition into positive habits, the drivers in your organization will be able to re-freeze their behaviors and become comfortable doing the right thing. You will have effectively created a more positive and self-sustaining driving culture.

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