Field Service East 2024

August 13 - 15, 2024

JW Marriott Orlando Bonnet Creek Resort & Spa, FL

Syd Briggs

General Manager Steele-Waseca Cooperative Electric

Syd Briggs has been the General Manager of Steele-Waseca Cooperative Electric since January 6, 2009. He previously served seven years with Southwest Arkansas Electric Cooperative in Texarkana, Arkansas and 11 years with Rio Grande Electric Cooperative in Brackettville, Texas in Accounting, Finance, and Member Services. Since becoming a General Manager, Syd has been active with presentations at Cooperative functions, National and State conferences, local clubs, and other organizations.

Syd has an MBA from Texas A&M Texarkana and a BBA in accounting from Sul Ross University in Texas.

Day 1: Deep-Dive Workshop Day August 13th, 2024

1:05 PM WORKSHOP 3: Using platforms to communicate to customers and for greater customer satisfaction and visibility

Explore the strategic utilization of various platforms to enhance communication with customers, ultimately leading to improved satisfaction levels and increased visibility for the business. This session will delve into the following key aspects:

·       Platform Selection and Integration

·       Enhancing Customer Satisfaction

·       Optimizing Visibility

·       Building a Consistent Brand Image

·       Effective Customer Engagement

·       Data Analytics for Informed Decision-Making

·       Adapting to Evolving Trends

Check out the incredible speaker line-up to see who will be joining Syd.

Download The Latest Agenda