Patrick Dell

Regional Director, Service Varian Medical Systems

Regional Director of Service for the Southeast United States and Northern Latin America (to include the Caribbean).  I currently lead a team of 8 District Managers who lead a combined team of 112 Field Service Engineers. During the last 4 years, my organization has led North America in numerous Operational Metrics.  I assisted in developing a strong program for leadership development within my organization.  Of the 8 Managers, 4 of the managers were trained from our ranks of field engineers within the last 6 years. My region receives an average NPS score of 62%.  I am currently leading a team to define and develop new roles that have a greater impact on our customers and provide an opportunity for advancement for our field engineers.