Field Service

September 25 - 27, 2017

Omni Amelia Island Plantation Resort, Florida

1.888.482.6012

Unlocking the Field Service Supply Chain

Unlocking the Field Service Supply ChainUnlocking the Field Service Supply Chain
As the customer experience becomes increasingly linked to the field service supply chain, service organizations are looking internally, optimizing and integrating back-end systems and processes in order to improve all lines of business. This 2017 Field Service Fall benchmark report identifies the connections between customer satisfaction and back-end operations that provide visibility into customer habits and revenue opportunities.

InĀ Unlocking the Field Service Supply Chain, discover how leading-edge service organizations:

  • overcome legacy systems and integrate supply chain processes
  • utilize both domain experience and functional expertise
  • centralize data for a complete vie of customer behavior
  • connect back-end systems to improve the customer experience
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