Field Service East 2024

Service Support Presentations

Service Engagement Strategies

Affymetrix's Jennifer Lescallett discusses the effective sales/service relationship and service engagement.
The Importance of the Net Promoter Score

DirecTV's Dave Baker on keeping net promoter score, and customer cxperience, at the forefront of business.
Real Time Visibility and New Technologies for the Service Organization

ServicePower's Brad Hawkins on real time visibility and new technologies for your service team.
Contract Capture and Service Revenue Optimization

FEI's Atul Rege on contract capture and service revenue optimization.
Fleet Telematics and Continuous Driver Performance Improvement

NCR's Chris Caltrider presents a case study on fleet telematics & continuous driver performance improvement.

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Service Support Presentations