August 13 - 15, 2024
JW Marriott Orlando Bonnet Creek Resort & Spa, FL
Key Takeaways Include:
Key takeaways include:
Vidya Chadaga, Director of Product Marketing at ServiceMax, will map out 7 ways that your culture can influence service revenue.
This webinar will help you:
Service is more mission-critical than ever, so why is your technology for Field Service so neglected?
It comes down to this: your executives don't want to pull the trigger unless they are confident in a great return from the project.
Join Vidya Chadaga, Director of Product Marketing at ServiceMax to learn how to present the perfect business case for Field Service technology, backed with great metrics and returns you may not even have thought about. Come learn about the best practices for building your case and securing support for your Field Service project. Get ready to hear that "no" turn into a "yes"!
This one hour webinar will help you:
With the ever-increasing importance of service and support, it is no longer a question whether an organization should have a service management & mobility solution but, rather, what is the best solution to support aggressive growth & cost containment objectives. Organizations that provide service & support already know that to stay competitive they must make service a top strategic initiative.
As a service leader, you know that you have to fight for every share of your customer’s wallet, which makes customer satisfaction and retention even more mission-critical. Additionally, your service organization is now being looked at as a major revenue stream to offset shrinking product margins. You need to deliver innovative service offerings to create competitive differentiation and ongoing value for your customers. Faced with these challenges, service executives often find themselves at a crossroads of either purchasing their incumbent Enterprise Resource Planning (ERP) service management offering or investing in a best of breed service management & mobility solution.
During this one hour webinar you will hear from experts and discover:
You will also see a demonstration of Astea’s leading service management & mobility solution with a focus on data integration elements with an ERP solution (for this demonstration it will be Microsoft Dynamics AX but is applicable to other leading ERP systems as well).